Punta Cana | Dominican Republic Back to Top
What is the best time of year to go to Punta Cana
Best Time to Visit Punta Cana - Well, it is an amazing destination year-round. Let us share some pieces of information that may help you decide the best time for you:
- For best prices and a less crowded destination, go during the low season months of September, October and, November; or during the shoulder season months of April and May.
- For the least chances of rain, go between December and April. Just be aware that these months are typically high season, especially January and February.
- For the best temperature, you can literally go at any time, Punta Cana is warm year-round, with average highs of 80 degrees Fahrenheit / 27 degrees Celsius.
- For whale watching, the peak months are January and February, although they can be seen from mid-December to mid-March.
- For the lobster season, go anytime between July to February.
For more details, visit our Trip Planner.
ToursNation
Is Cancun or Dominican Republic safer
Both destinations are considered to be safe. Probably, along with their own unique beauty, safety is one of the reasons for their sustained popularity. Both destinations have been constantly visited for many years by millions of international travelers from the United States, Canada, Europe, and all over the world.
ToursNation
Why is Punta Cana famous
Too many reasons, let's just mention some:
- Unbelievable beaches.
- Warm-weather year-round.
- Prices and options for all budgets.
- Excellent modern hotels and all-inclusive resorts of all kinds.
- Super friendly service and warm welcoming locals.
- Great variety of activities.
- Natural wonders close by, such as Saona, the Haitises, Cayo Levantado and, Humpback Whales (peak in January and February)
- Direct flights from many countries.
ToursNation
What is rainy season in Dominican Republic
The rainiest month is October. Other months with relatively high precipitation are:
- May with 124.5 mm
- June with 103.9 mm
- August with 103.1 mm
- September with 101.6 mm
- October with 152.1 mm
- November with 116.6 mm
For more details, visit our Trip Planner.
ToursNation
Is Punta Cana dangerous
Punta Cana is considered a safe destination for tourism.
In fact, Punta Cana is one of the most visited destinations in the Caribbean. Millions of international travelers are constantly visiting from the United States, Canada, Europe, Latin America, and all over the world.
ToursNation
Is Punta Cana expensive
Punta Cana is a destination with options for all budgets.
There are good affordable hotels and resorts at reasonable prices, as well as five-star luxury resorts with higher prices.
Airport Transfers, Things to Do, and Excursions are also reasonably priced. We provide the absolute best discounts, visit our Discounts page to get yours.
ToursNation
Is it cheap in Dominican Republic
There are good affordable hotels and resorts at reasonable prices. The lowest rates can be found during the low season from September to November.
Airport transfers, Things to do, and Excursions are also reasonably priced. On top of that, we provide the absolute best discounts along with our best price guarantee. Visit our Discount page to claim yours.
ToursNation
Where is Punta Cana
Punta Cana is on the east of the Dominican Republic, an island located close to Puerto Rico, in the Caribbean Sea.
There is an airport in Punta Cana (airport code: PUJ) with direct flights from all over the world.
For more details, visit our Trip Planner.
ToursNation
How much is a US dollar worth in Punta Cana
The US dollar is well accepted in Punta Cana, and prices are very similar to those found in the United States.
The local currency is Dominican Pesos but for the standard traveler, it is not necessary to exchange US dollars for Pesos.
ToursNation
What money do they use in Dominican Republic
Dominican Pesos is the national currency in the Dominican Republic.
However, US Dollar is also accepted almost everywhere, most especially at tourist destinations such as Punta Cana, Bayahibe, La Romana, Juan Dolio, Puerto Plata, Sosua and Cabarete.
ToursNation
What currency is Punta Cana
Similar to other travel destinations, Punta Cana accepts US dollars almost everywhere. Another currency well accepted is the Euro.
The national currency is the Dominican Peso but the standard traveler tends to pay in their own currencies or credit cards.
ToursNation
Is Uber available in Punta Cana
No, it is not. Services like Uber, Lyft and similar, are prohibited in Punta Cana at the time of this writing.
However, there are taxis and private transfers available. Book them now with the best prices on our Airport Transfers page.
ToursNation
Do taxis in Punta Cana take credit cards
Some official taxis do take credit cards. However, the credit card terminal will run in Dominican pesos. Therefore, your credit card must be enabled for international transactions and the amount will appear on your credit card statement at the exchange rate of the bank plus possibly an international transaction fee.
In case you want to reserve taxis in Punta Cana, paying in US dollars at best-guaranteed prices, visit now our Airport Transfer page.
ToursNation
Can you drink the water in Punta Cana
It would be better to drink bottled water or filtered water served at restaurants.
ToursNation
Is Punta Cana cheap
There are good affordable hotels and resorts at reasonable prices. The lowest rates can be found during the low season from September to November.
Airport Transfers, Things to do, and Excursions with the absolute best discounts along with the best price guarantee, visit our Discount page and claim yours now.
ToursNation
Is Punta Cana dangerous for tourists
Punta Cana is considered a safe destination for tourism.
In fact, Punta Cana is one of the most visited destinations in the Caribbean. Millions of international travelers are constantly visiting from the United States, Canada, Europe, Latin America, and all over the world.
ToursNation
Is Punta Cana a US territory
Punta Cana is part of the Dominican Republic, a country located on the Caribbean Sea, close to Puerto Rico.
However, Punta Cana has always been extremely welcoming to US tourists and that's probably why anyone could think of it as a US territory.
ToursNation
What is the best month to go to Punta Cana
Punta Cana is an amazing destination year-round. Let us share some pieces of information that may help you decide the best time for you:
- For best prices and a less crowded destination, go during the low season months of September, October and, November; or during the shoulder season months of April and May.
- For the least chances of rain, go between December and April. Just be aware that these months are typically high season, especially January and February.
- For the best temperature, you can literally go at any time, Punta Cana is warm year-round, with average highs of 80 degrees Fahrenheit / 27 degrees Celsius.
- For whale watching, the peak months are January and February, although they can be seen from mid-December to mid-March.
- For the lobster season, go anytime between July to February.
What is the cheapest month to go to Dominican Republic
The lowest hotel rates can be found during the low season from September to November.
Airport transfers, Things to do, and Excursions are always reasonably priced. On top of that, we provide the absolute best discounts along with our best price guarantee. Visit our Discount page to claim yours.
ToursNation
How hot is Punta Cana in April
The highest temperature is 83.7 degrees Fahrenheit or 28.7 degrees Celsius.
Visit our Trip Planner page for more details.
ToursNation
What is Punta Cana known for
Many reasons, let's just mention some:
- Unbelievable beaches.
- Warm-weather year-round.
- Prices and options for all budgets.
- Excellent modern hotels and all-inclusive resorts of all kinds.
- Super friendly service and warm welcoming locals.
- Great variety of activities.
- Natural wonders close by, such as Saona, the Haitises, Cayo Levantado and, Humpback Whales (peak in January and February)
- Direct flights from many countries.
Can you swim with dolphins in Punta Cana
Yes, you can swim with dolphins in Punta Cana. There are many great options. Visit our "Things to Do" page and find the best option for you with the best price guarantee.
ToursNation
Is there Uber in Punta Cana
No, it is not. Services like Uber, Lyft and similar, are prohibited in Punta Cana at the time of this writing.
However, there are taxis and private transfers available. Book them now with the best prices on our "Airport Transfers" page.
ToursNation
Can you use American money in Punta Cana
Punta Cana accepts US dollars almost everywhere. Another currency well accepted is the Euro.
The national currency is the Dominican Peso but the standard travelers tend to pay in their own currencies or credit cards.
ToursNation
What is the best currency to use in the Dominican Republic
In tourist destinations such as Punta Cana, Puerto Plata, La Romana, Bayahibe, Sosua, and Cabarete; the US dollar is well accepted.
In cities like Santo Domingo, it is better to use the local currency, the Dominican Peso.
ToursNation
Does it rain all day in Punta Cana
Not at all. The weather in Punta Cana is great year-round. October is the rainiest month with only 152.1 mm of precipitacion.
Visit our Trip Planner for more details.
ToursNation
Is it safe to leave the resort in Punta Cana
Driving in Punta Cana is not recommended and the distances are too big for walking.
The best way to explore Punta Cana and its surroundings is by taking certified tours or excursions. Visit our "Things to Do" page now and find yours with the best price guaranteed.
ToursNation
Are things cheap in Punta Cana
Prices are very similar to US prices.
ToursNation
What is there to do outside Punta Cana
From Punta Cana, you can go visit amazing places such as Saona Island, Cayo Levantado, the Haitises, and during January and February, go Whale Watching in Samana.
All those are great experiences easy to do from Punta Cana. Book your adventure now on our "Things to Do" page, with the best price guaranteed.
ToursNation
Best times to visit Punta Cana
Punta Cana is an amazing destination year-round. However, this may help you decide the best time for you:
- For best prices and a less crowded destination, go during the low season months of September, October and, November; or during the shoulder season months of April and May.
- For the least chances of rain, go between December and April. Just be aware that these months are typically high season, especially January and February.
- For the best temperature, you can literally go at any time, Punta Cana is warm year-round, with average highs of 80 degrees Fahrenheit / 27 degrees Celsius.
- For whale watching, the peak months are January and February, although they can be seen from mid-December to mid-March.
- For the lobster season, go anytime between July to February.
Best time to visit the Dominican Republic
The temperature is great year-round.
The rainiest months could be May, October, and November. This also depends on where in the Dominican Republic you are going.
The "hurricane season" is from June to November. However, the Dominican Republic is rarely hit by hurricanes.
For more details, visit our Trip Planner.
ToursNation
Things to Do in Punta Cana
Visit now our page. Things to Do Punta Cana, for a list of curated experiences. Best price guaranteed.
Adventures in Punta Cana, are abundant. Some of our favorites:
- Relax under the sun while sailing on the way to beautiful Saona Island.
- Party in a boat, snorkel and relax at Punta Cana's natural pool.
- Go Parasailing and see Punta Cana from a bird's point of view while enjoying the ocean breeze.
- Drive your own speedboat, James Bond-style, and make a stop to snorkel with hundreds of fishes.
- Drive your own buggy on typical tropical trails, and explore some beautiful natural caves.
- Sail on a Pirate Ship, and safely swim with sharks and rays, a great family adventure.
- Walk underwater and interact with fishes in their habitat. Diving certification not needed.
- Visit the many dolphin parks and interact with one of the most intelligent and cutest animals on earth.
One, Punta Cana attraction, is not enough. We recommend you plan and reserving your, adventures in Punta Cana, in advance to enjoy as much as possible, not leaving any experience pending behind.
You can also reserve your, Dominican Airport Transfers, with us. This way you won't waste any time at the airport and will be taken to your destination safely and comfortably.
Visit now our page, Things to Do in Punta Cana, and find all you need. Best price guaranteed.
ToursNation
Puerto Plata | Dominican Republic Back to Top
Is Puerto Plata safe for tourist
Puerto Plata has been considered a safe destination for years, receiving millions of international travelers from the United States, Canada, Europe, and most recently from Cruiseships.
ToursNation
How far is Punta Cana from Puerto Plata
If you take a private transfer, it would take approximately 5 hours.
We can arrange a transfer for you. Visit our Airport Transfer page or contact us now.
ToursNation
How far is Santiago to Puerto Plata
By private transfer, it would take approximately 1 hour and 20 minutes.
Please visit our Airport Transfer page to reserve yours or contact us now.
ToursNation
How do you get to Puerto Plata
The best way is by landing at the Puerto Plata airport (POP). There are many airlines with direct flights from the United States, Canada, and Europe.
Another alternative is to land at the Santiago Airport (STI) and take a private transfer to Puerto Plata. It would take approximately 1 hour and 20 minutes.
You can arrange your airport transfer on our website at any time.
ToursNation
What is the airport code for Puerto Plata Dominican Republic
The airport code is POP
It is known as "Puerto Plata International Airport" and its official name is "Gregorio Luperon International Airport"
ToursNation
Does Puerto Plata have an airport
Yes, it does. The airport code is POP
It is known as "Puerto Plata International Airport" and its official name is "Gregorio Luperon International Airport"
ToursNation
What is Puerto Plata known for
Puerto Plata is a destination that combines different types of beaches, mountains, waterfalls, and natural wonders.
Just to mention some of the most famous attractions:
- Cayo Arena, one of the most impressive snorkeling spots in the Caribbean.
- The Damajagua Waterfalls, a natural theme park, full of excitement and adventure.
- Cabarete, great for Kitesurfing, Windsurfing, Dining, and Nightlife.
- Sosua Bay, great snorkeling, a quiet and relaxing beach.
- Playa Grande Golf Course, a PGA favorite.
To learn even more, visit now our "Things to Do" page and discover some of the wonders listed above.
ToursNation
What is the hurricane season in the Dominican Republic
"Hurricane Season" doesn't necessarily mean that the Dominican Republic experiences hurricanes every year. The name comes from the effects that the Atlantic hurricane season might have on the weather of the Dominican Republic, which normally translates into more rain, on some occasions a tropical storm, and rarely a hurricane. This season takes place between the months of June and November.
For more details, visit now our "Trip Planner" page.
ToursNation
Which airlines fly to Puerto Plata
It varies every month, but some of the most seen airlines are Jetblue, American Airlines, Air Transat, WestJet, among many others.
On our Youtube channel, we have a video with the Ministry of Tourism talking about getting to Puerto Plata.
Once you sort out your flights, do not forget to reserve your Airport Transfers. You can do it easily on our website.
ToursNation
Does JetBlue fly to Puerto Plata
At the time of this writing, yes! Jetblue flies to Puerto Plata Airport (POP).
ToursNation
How far is Santiago to Puerto Plata
By taking a private transfer, it would take approximately 1 hour and 20 minutes.
You can reserve a private transfer now at our website with the best price guaranteed.
ToursNation
Which airport is closest to Puerto Plata
The Puerto Plata Airport, code POP, is 10 to 25 minutes away from the town and main hotels.
Reserve your Airport Transfer with us and have a professional driver taking you to your destination.
ToursNation
Is Puerto Plata or Punta Cana better
They are both good destinations but different.
Punta Cana is mainly a resort destination with miles/kilometers of great beaches and big resorts, many of which have been built recently. Plenty of activities to do out of the Resorts. You should not miss going to Saona Island, the Natural Pool, among many others.
Puerto Plata is a town with Hotels and Resorts, not as new or big as some found in Punta Cana but with their own charm. Also, a good selection of activities are available out of the Resorts. You should not miss Cayo Arena and the 27 Waterfalls.
Reserve now your activities on our website, with exclusive discounts, and the best price guaranteed.
ToursNation
How do I get from Puerto Plata to Punta Cana
The best way is by taking a private transfer, it would take approximately 5 hours.
Reserve your transfer now on our website, with professional drivers, comfortable vehicles, and the best price guaranteed.
ToursNation
What ocean is Puerto Plata on
Puerto Plata is touched by the North Atlantic Ocean.
ToursNation
How much is a cab from Santiago to Puerto Plata
Please visit our Airport Transfers page and you will find the prices for ground transportation from Santiago to Puerto Plata.
ToursNation
What is the best time to go to Puerto Plata
The temperature is great year-round. Precipitation is a little higher in May and November.
ToursNation
Is there Uber in Puerto Plata
At the time of this writing, services like Uber and Lyft are prohibited in Puerto Plata.
To reserve a private transfer with a professional driver and a comfortable vehicle, visit our website now, best price guarantee.
ToursNation
Is Uber safe in Dominican Republic
At the time of this writing, services like Uber and Lyft are prohibited in the Dominican Republic.
Visit our website now to reserve a private transfer with a professional driver and a comfortable vehicle, at the best prices guaranteed.
ToursNation
Are taxis safe in Dominican Republic
As long as you take official taxis, yes it would be safe.
You can reserve your taxi now at our website, best price guarantee.
ToursNation
How far is STI from Puerto Plata
The airport in Santiago (STI) is approximately 1 hour and 30 minutes away from Puerto Plata by a private transfer.
You can reserve a taxi or airport transfer on our website, best price guarantee.
ToursNation
Can I drive in the Dominican Republic with a US license
Yes, you can while visiting as a tourist for the short term. However, it is not recommended. The traffic signaling system could be confusing and driving could be a little hectic.
As a tourist, a better option could be to take private transfers or hire a driver for a day, the prices are very reasonable and you will be comfortable and stress-less.
Visit our Airport Transfer page, or contact us to arrange a custom service. Best price guarantee.
ToursNation
How far is Puerto Plata from Sosua
The distance by private transfer or official taxi is approximately 30 minutes.
Visit our website now to reserve your transportation, best price guarantee.
ToursNation
How do you get to Puerto Plata Dominican Republic
The best way is by landing at the Puerto Plata airport (POP). There are many airlines with direct flights from the United States, Canada, and Europe. It is located 10 to 25 minutes away from town and major hotels.
Another alternative is to land at the Santiago Airport (STI) and take a private transfer to Puerto Plata. It would take approximately 1 hour and 20 minutes.
You can arrange your airport transfer on our website at any time. Best price guarantee.
ToursNation
How far is Punta Cana from Puerto Plata
The fastest way is by going on a private transfer, it would take approximately 5 hours. At the time of this writing, there are no commercial flights between Punta Cana and Puerto Plata.
Reserve your transfer now on our website, with professional drivers, comfortable vehicles, and the best price guaranteed.
ToursNation
Things to Do in Puerto Plata
Visit our, Things to Do Puerto Plata, to find a list of curated experiences with pictures and detailed information.
What to do in Puerto Plata. Some of our favorites:
- Sail to Cayo Arena and snorkel at one of the most impressive places in the Caribbean.
- Jump, slide, swim, and relax at The Damajagua Waterfalls, a 100% natural theme park, full of excitement and adventure.
- Go Horseback Riding in the countryside with great views and on the beach.
- Drive your own Buggy on great tropical trails.
- Take a Safari to explore the Dominican culture and particular lifestyle.
- Visit Cabarete, great for Kitesurfing, Windsurfing, Dining, and Nightlife.
- Stop by Sosua Bay, great snorkeling, and relaxing.
- Golf at Playa Grande, a PGA favorite with spectacular views.
Visit now our, Puerto Plata Things to Do, page and reserve your adventure to some of the wonders listed above.
Visit our YouTube channel, and look for a conversation we had with the Ministry of Tourism about, activities in Puerto Plata.ToursNation
Things to Do Puerto Plata
Visit our, Things to Do in Puerto Plata, to find a list of curated experiences with pictures and detailed information.
What to do in Puerto Plata. Some of our favorites:
- Sail to Cayo Arena and snorkel at one of the most impressive places in the Caribbean.
- Jump, slide, swim, and relax at The Damajagua Waterfalls, a 100% natural theme park, full of excitement and adventure.
- Go Horseback Riding in the countryside with great views and on the beach.
- Drive your own Buggy on great tropical trails.
- Take a Safari to explore the Dominican culture and particular lifestyle.
- Visit Cabarete, great for Kitesurfing, Windsurfing, Dining, and Nightlife.
- Stop by Sosua Bay, great snorkeling, and relaxing.
- Golf at Playa Grande, a PGA favorite with spectacular views.
Visit now our, Puerto Plata Things to Do, page and reserve your adventure to some of the wonders listed above.
Visit our YouTube channel, and look for a conversation we had with the Ministry of Tourism about, activities in Puerto Plata.ToursNation
What to Do in Puerto Plata
Visit our, Things to Do in Puerto Plata, to find a list of curated experiences with pictures and detailed information.
Things to do Puerto Plata. Some of our favorites:
- Sail to Cayo Arena and snorkel at one of the most impressive places in the Caribbean.
- Jump, slide, swim, and relax at The Damajagua Waterfalls, a 100% natural theme park, full of excitement and adventure.
- Go Horseback Riding in the countryside with great views and on the beach.
- Drive your own Buggy on great tropical trails.
- Take a Safari to explore the Dominican culture and particular lifestyle.
- Visit Cabarete, great for Kitesurfing, Windsurfing, Dining, and Nightlife.
- Stop by Sosua Bay, great snorkeling, and relaxing.
- Golf at Playa Grande, a PGA favorite with spectacular views.
Visit now our, Puerto Plata Things to Do, page and reserve your adventure to some of the wonders listed above.
Visit our YouTube channel, and look for a conversation we had with the Ministry of Tourism about, activities in Puerto Plata.ToursNation
Things to Do in Sosua
Visit our, Things to Do in Puerto Plata, to find a list of curated experiences with pictures and detailed information.
Some of our favorites:
- Sail to Cayo Arena and snorkel at one of the most impressive places in the Caribbean.
- Jump, slide, swim, and relax at The Damajagua Waterfalls, a 100% natural theme park, full of excitement and adventure.
- Go Horseback Riding in the countryside with great views and on the beach.
- Drive your own Buggy on great tropical trails.
- Take a Safari to explore the Dominican culture and particular lifestyle.
- Visit Cabarete, great for Kitesurfing, Windsurfing, Dining, and Nightlife.
- Golf at Playa Grande, a PGA favorite with spectacular views.
Visit now our, Sosua Things to Do, page and reserve your adventure to some of the wonders listed above.
ToursNation
Things to do in Cabarete
Visit our, Cabarete Things to Do, to find a list of curated experiences with pictures and detailed information.
What to do in Cabarete. Some of our favorites:
- Sail to Cayo Arena and snorkel at one of the most impressive places in the Caribbean.
- Jump, slide, swim, and relax at The Damajagua Waterfalls, a 100% natural theme park, full of excitement and adventure.
- Go Horseback Riding in the countryside with great views and on the beach.
- Drive your own Buggy on great tropical trails.
- Take a Safari to explore the Dominican culture and particular lifestyle.
- Stop by Sosua Bay, great snorkeling, and relaxing.
- Golf at Playa Grande, a PGA favorite with spectacular views.
- Experience great Kite and Wind-Surfing at one of the best places in the world, Cabarete!
- Enjoy fine dining options and nightlife at the beach in Cabarete.
Activities in Cabarete, are diverse, exciting, and fun.
Visit now our, Cabarete Things to Do, page and reserve your adventure to some of the wonders listed above.
ToursNation
Pricing & Discounts Back to Top
What happens if I make a purchase and later find the same experience cheaper elsewhere?
Just send us an email to lowestprice@toursnation.com and we will refund you the difference. We only need a proof of the exact same experience being sold for less; you can send a picture, a link or similar. Please make sure to include your reservation/confirmation number.
Why can I find similar experiences on a wide range of prices?
Just like any other product or service, many options could look similar but end up being different.
In the case of experiences, the differences may have to do with: duration, itinerary, equipments used, included options, and many other factors that impact the overall.
Does less expensive means worse?
Not with us. We offer curated alternatives for all budgets, always making sure that quality is provided regardless of the price. There are differences but even when paying less, you are always in good hands when purchasing with us.
However, when shopping elsewhere, be extremely careful as some cheap experiences may jeopardize quality and safety in order to get to a low price. Not worth saving money in that case, at least in our opinion.
When using a promo code, I get different levels of discount on different experiences. Is that correct?
Yes, discounts may vary depending on the promo, and the experience.
Would the price change if the date of my experience is modified?
This is the case only if you have requested the modification during a price change period (rare), or if the experience has different prices for different dates. The latter is typical for clubs, shows and hotel stays.
Pick Up & Transportation Back to Top
Is transportation offered in all experiences?
No. Only some experiences offer transportation. This will be indicated on the description.
Where is my pickup point?
Usually pickup points are by the hotel’s lobby, driveway or entrance. Only sometimes when several hotels are within the same property, they may have one common pickup point. Your hotel’s porter may be able to direct you to the correct location.
Is the time of my experience, my pickup time?
Not necessarily. Normally your pickup time would be earlier than your experience's time.
Where can I see the pickup time for my hotel/experience?
There is a Pick Ups Table available on www.toursnation.com on every experience. You may also be able to access such table with a link provided in your confirmation email.
My hotel is not listed on the pick ups table. What would be my pickup time?
You can take the hotel next to yours as a reference, or contact us and we will find out for you.
Are pickup times precise or approximate?
Pickup times are approximate. However, you should be ready at pickup point at least 10 mins in advance.
Would transportation wait for me if I am not at the pickup time when expected?
Unfortunately, not. The driver needs follow the pickup table and waiting for a guest would create a chain delay in all the hotels.
I was late and could not catch my transportation. What can I do?
Depending on the tour, you may have the option of taking a taxi at your own expense. However, you may not make it on time to some or all of the relevant activities.
Cancellations & Refunds Back to Top
Would the experience be refunded if I was late and/or missed my pickup?
Unfortunately, not.
What is the cancellation policy?
The standard cancellation policy allows you to request a change to and/or cancel a reservation up until 24 hours (sometimes 48 hours) before the start time of the experience. Timings are calculated in accordance with the time zone of the experience.
How can I modify or cancel a reservation?
Modifications and cancellations, including date changes must be made online. They are possible as long as the change is made 24-48 hours before the start time of the tour in accordance to its time zone.
There are two ways to proceed (available only 24-48 hours before the reserved date/time):
- In that email, click on the link “Manage Reservation”.
- Look for the experience you wish to change and click on “Change Date” or “Cancel” accordingly.
- If changing date, select a date from the options given on the calendar and click confirm.
If you are already registered with us:
- Login and click "My Vouchers" and then select the reservation your wish to work on.
- Follow steps: a.2) and a.3) above.
If a reservation is successfully cancelled, when do i received the refund?
We process your refund immediately; it really depends on your bank, but you should see the refund on your statement within 7-10 days. You will receive a refund confirmation email from us as soon as we process the refund.
Can a refund be requested if I did not fully enjoy the experience?
Unfortunately, not. If you are not enjoying the experience, you must address the issues immediately directly with the operator; that way they can assist you accordingly.
Of course you can always contact us and provide us with your request, but we can’t guarantee any partial or full refunds unless the operator was already made aware of the issues by you, while on the experience. We will assist as much as possible, but it would be at the operator discretion.
Covid-19 What to Expect? Back to Top
Experiences are operated with various prevention practices in place; some of the most common are:
- Social distance is enforced during the experiences.
- Face masks are used by Staff and might be required to Guests.
- Equipment, Gear, Vehicles and Public Areas are constantly sanitized.
- Hand sanitizer might be available to Guest in some Public Areas.
- Staff is required to constantly wash their hands and do temperature checks.
- Itineraries might be modified if required by the circumstances.
- Experiences may operate with a lower occupancy than regularly.
- Experiences may operate less frequently than regularly.
- Some experiences could be operating only under request.